Frequently Asked Questions
FrequentlyAsked Questions
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Does your organization have a mechanism for discovering and maintaining visibility into all network endpoints connected to your corporate and production networks? [NOTE: A network endpoint in this context is an asset connected to your corporate OR production network–like a laptop or a server instance]
There are several reasons why your buy or sell order may have been rejected:
- Market price: If you placed a limit order and the specified price does not match the current market conditions, your order may be rejected. Stock prices constantly fluctuate based on supply and demand.
- Market liquidity: For less liquid stocks, it can be challenging to find a matching counterparty for your order. If there are not enough buyers or sellers at the specified price, your order may be rejected.
- Price limit: On some markets, orders that deviate significantly from the last traded price may be rejected to prevent input errors and excessive fluctuations.
- Insufficient funds: If you are placing a buy order, ensure that you have sufficient funds in your account to cover the transaction. Unfunded buy orders will be rejected.
- Technical issues: In rare cases, a technical failure in the trading system or a network disruption may cause your order to be rejected.
If your order is rejected, you can try placing it again by adjusting the price or order type based on the current market conditions. Our team is here to help you understand the specific reasons behind your order rejection and find the best solution to execute your trades effectively.
Feel free to contact our customer support for any further questions regarding rejected orders. We are here to assist you at every step of your investment journey.